Privacy Policy

Your privacy matters to us. Learn how 6vvv handles your personal information with care, transparency, and full security.

📅 Last updated: January 2026

Introduction

This Privacy Policy ("Policy") describes how 6vvv ("we", "us", "our") collects, uses, stores, and protects the personal information of users ("you", "your") who access or use the 6vvv Platform at 6vvv.app (the "Platform"). This Policy applies to all personal data we process in connection with the registration, operation, and management of your account, as well as your use of our sports betting, casino, slots, and related gaming services.

By creating an account or continuing to use the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal information as described herein. If you do not agree with this Policy, you must not use the Platform. We encourage you to review this Policy periodically, as it may be updated from time to time to reflect changes in our practices or applicable law.

Our Privacy Commitments

🔒 SSL Encryption All data transmitted between your device and the 6vvv Platform is protected by industry-standard SSL encryption.
🚫 No Data Selling 6vvv never sells your personal data to third-party marketers or advertisers under any circumstances.
🛡️ Secure Storage Your personal and financial data is stored on secured servers with restricted access and regular security audits.
👤 Your Control You have the right to access, correct, or request deletion of your personal data at any time by contacting our support team.
📋 Transparent Use We clearly explain what data we collect and why, so you always know how your information is being used on the 6vvv Platform.
✉️ Direct Contact For any privacy-related queries or requests, our support team is reachable 24/7 at [email protected].

Information We Collect

We collect personal information from you through several means in order to provide and improve the 6vvv Platform and its services. The categories of personal data we collect include:

1Account Registration Data
When you register for a 6vvv account, we collect your full name, date of birth, email address, mobile phone number, residential address, and any government-issued identification documents submitted for KYC verification purposes. This information is required to verify your identity, confirm your eligibility to use the Platform, and comply with applicable anti-money laundering obligations.
2Transaction and Financial Data
We record all deposit and withdrawal transactions made through the Platform, including the payment method used (such as bKash, Nagad, Rocket, Upay, Visa, or Mastercard), transaction amounts in BDT, timestamps, and transaction reference numbers. This data is retained for financial compliance, fraud prevention, and dispute resolution purposes.
3Technical and Usage Data
We automatically collect technical information when you use the Platform, including your IP address, device type, operating system, browser version, referring URL, pages visited, session duration, and in-game activity logs. This data is used to maintain the security and performance of the Platform, detect fraudulent activity, and personalise your experience.
4Communications Data
When you contact 6vvv support via email or in-platform messaging, we retain records of your communications including the content of messages, timestamps, and any supporting documentation you provide. These records are used to resolve your queries efficiently and to improve our customer service quality.

How We Use Your Information

6vvv uses the personal information we collect solely for the purposes described in this Policy. We do not process your data in ways that are incompatible with the purposes for which it was originally collected. Specifically, we use your information to:

  • Create and manage your 6vvv account, verify your identity, and confirm your eligibility to use the Platform in accordance with our Terms and Conditions.
  • Process deposits, withdrawals, and all other financial transactions on the Platform, and maintain accurate transaction records for compliance and audit purposes.
  • Provide customer support services, investigate and resolve disputes, and respond to your queries, complaints, or requests in a timely and effective manner.
  • Detect, prevent, and investigate fraudulent transactions, money laundering, multi-accounting, bonus abuse, and any other activities that violate our Terms and Conditions or applicable law.
  • Personalise the content, promotions, and gaming recommendations displayed to you on the Platform based on your activity history and preferences.
  • Send you transactional notifications, account-related alerts, and (where you have opted in) promotional communications about bonuses, new games, and special offers available on 6vvv.

Legal Basis for Processing

6vvv processes your personal data on the following legal grounds, depending on the nature of the processing activity:

1Contractual Necessity
Much of our data processing is necessary to perform the contract between 6vvv and you — specifically, to operate your account, process your bets and transactions, and deliver the services you have signed up for. Without this processing, 6vvv could not provide the Platform to you.
2Legal Obligation
Certain processing activities — including identity verification, retention of financial records, and anti-money laundering checks — are required by applicable law. 6vvv processes your data in these circumstances to comply with its legal obligations as an operator.
3Legitimate Interests
Where processing is not required by contract or law, we may rely on our legitimate interests as a business — for example, to improve the Platform's functionality, prevent fraud, conduct security monitoring, and send you relevant account-related communications. We balance these interests against your rights and will not process your data where our interests are overridden by your fundamental rights.

Sharing of Your Information

6vvv does not sell, rent, or trade your personal data. We may share your information only in the following limited circumstances:

  • Service Providers: We share data with trusted third-party service providers who assist us in operating the Platform, including payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard), KYC verification providers, fraud detection services, and customer support tools. These providers are contractually bound to process your data only as instructed by 6vvv and to maintain appropriate security standards.
  • Regulatory and Legal Disclosure: We may disclose your personal data to regulatory authorities, law enforcement agencies, or courts where required to do so by applicable law, court order, or regulatory direction. 6vvv will endeavour to notify you of such disclosure where legally permissible.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of 6vvv's business assets, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify you of any such transfer and the privacy practices of the acquiring entity prior to the transfer taking effect.
  • Fraud and Security: Where we detect or suspect fraudulent activity, we may share relevant data with other gaming operators, fraud prevention databases, or industry bodies to protect the integrity of the Platform and prevent harm to other users.

In all cases where we share your data with third parties, we take reasonable steps to ensure that appropriate data protection safeguards are in place and that your information is handled with the same level of care and security that we apply to our own systems.

Cookies and Tracking Technologies

The 6vvv Platform uses cookies and similar tracking technologies to enhance your experience, maintain session security, and gather usage analytics. The following types of cookies may be set when you use the Platform:

You can manage your cookie preferences through your device or browser settings at any time. Please note that disabling essential cookies may prevent certain features of the Platform from functioning correctly.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the duration of your account registration and for a period thereafter as required by applicable law or legitimate business need. Specifically, financial transaction records are retained for a minimum of five years following the relevant transaction date to comply with anti-money laundering and financial reporting obligations.

Where you request closure of your 6vvv account, we will deactivate your account and cease active processing of your personal data. However, certain data may be retained in archive form for the periods required by law or to defend legal claims. We will securely delete or anonymise all retained data once the applicable retention period has expired.

Data Security

6vvv implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data in transit, encrypted storage for sensitive personal and financial data, role-based access controls limiting staff access to personal data on a need-to-know basis, and regular penetration testing and security audits of our systems.

While we take all reasonable steps to protect your data, no method of electronic transmission or storage is entirely secure. In the event of a data breach that poses a risk to your rights and freedoms, 6vvv will notify affected users and relevant authorities as required by applicable data protection law. If you suspect any unauthorised access to your account, please contact us immediately at [email protected].

Your Data Rights

As a user of the 6vvv Platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected]. We will respond to verified requests within a reasonable timeframe and in accordance with applicable law:

1Right of Access
You have the right to request a copy of the personal data that 6vvv holds about you, along with information about how it is being used and with whom it has been shared.
2Right to Rectification
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it. You can update basic account information directly through your account settings, or contact support for assistance with more complex corrections.
3Right to Erasure
In certain circumstances you may request that we delete your personal data. This right is not absolute — we may be required to retain certain data by law or for the defence of legal claims — but we will always inform you of the specific reason if we are unable to fulfil an erasure request.
4Right to Object
You have the right to object to our processing of your personal data where that processing is based on our legitimate interests. You also have the right to opt out of receiving direct marketing communications at any time by contacting support or using the unsubscribe link in any marketing email.
5Right to Data Portability
Where technically feasible, you may request a copy of the personal data you have provided to 6vvv in a structured, machine-readable format. This right applies to data processed on the basis of your consent or the performance of a contract.

Payments and Financial Data Privacy

When you make a deposit or withdrawal on the 6vvv Platform using bKash, Nagad, Rocket, Upay, Visa, or Mastercard, your payment transaction is processed by the relevant payment provider in accordance with that provider's own terms and privacy policy. 6vvv does not store full card numbers, mobile banking PINs, or other sensitive authentication credentials on our servers. Payment reference data is retained solely for transaction reconciliation, dispute resolution, and financial compliance purposes.

All financial data associated with your account is subject to strict access controls. Only authorised 6vvv staff with a verified business need may access financial transaction records, and all such access is logged and audited. We recommend that you never share your bKash, Nagad, or Rocket account credentials with any third party, including anyone claiming to represent 6vvv support.

Third-Party Links and Services

The 6vvv Platform may integrate with or reference third-party game providers such as Pragmatic Play, Evolution Gaming, Spribe, and others. These providers operate under their own privacy policies and data handling practices, which are independent of 6vvv's Policy. We are not responsible for the privacy practices of any third-party provider whose software runs within the Platform. We encourage you to review the privacy policies of any third-party service providers whose services you use through the Platform.

Children's Privacy

The 6vvv Platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a registered account belongs to a person under 21, we will immediately suspend that account, delete all associated personal data as far as legally permissible, and report the matter to relevant authorities where required. If you believe a minor has registered on the Platform, please notify us immediately at [email protected].

Changes to This Privacy Policy

6vvv reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we offer. When material changes are made, we will notify registered users via email or in-platform notification prior to the changes taking effect, where reasonably practicable. The updated Policy will always be accessible on the Privacy Policy page of the Platform. Your continued use of the Platform following any such change constitutes your acceptance of the updated Policy. This Policy was last updated in January 2026.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way 6vvv handles your personal data, please contact our support team. We are committed to addressing all privacy-related enquiries promptly, thoroughly, and in accordance with applicable data protection principles.

Email: [email protected]

Ready to Play Responsibly?

Your data is protected. Explore the 6vvv Casino or visit our FAQ for answers to common questions about your account and privacy.

Explore 6vvv Casino View FAQ