Privacy Policy
Your privacy matters to us. Learn how 6vvv handles your personal information with care, transparency, and full security.
Introduction
This Privacy Policy ("Policy") describes how 6vvv ("we", "us", "our") collects, uses, stores, and protects the personal information of users ("you", "your") who access or use the 6vvv Platform at 6vvv.app (the "Platform"). This Policy applies to all personal data we process in connection with the registration, operation, and management of your account, as well as your use of our sports betting, casino, slots, and related gaming services.
By creating an account or continuing to use the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal information as described herein. If you do not agree with this Policy, you must not use the Platform. We encourage you to review this Policy periodically, as it may be updated from time to time to reflect changes in our practices or applicable law.
Our Privacy Commitments
Information We Collect
We collect personal information from you through several means in order to provide and improve the 6vvv Platform and its services. The categories of personal data we collect include:
How We Use Your Information
6vvv uses the personal information we collect solely for the purposes described in this Policy. We do not process your data in ways that are incompatible with the purposes for which it was originally collected. Specifically, we use your information to:
- Create and manage your 6vvv account, verify your identity, and confirm your eligibility to use the Platform in accordance with our Terms and Conditions.
- Process deposits, withdrawals, and all other financial transactions on the Platform, and maintain accurate transaction records for compliance and audit purposes.
- Provide customer support services, investigate and resolve disputes, and respond to your queries, complaints, or requests in a timely and effective manner.
- Detect, prevent, and investigate fraudulent transactions, money laundering, multi-accounting, bonus abuse, and any other activities that violate our Terms and Conditions or applicable law.
- Personalise the content, promotions, and gaming recommendations displayed to you on the Platform based on your activity history and preferences.
- Send you transactional notifications, account-related alerts, and (where you have opted in) promotional communications about bonuses, new games, and special offers available on 6vvv.
Legal Basis for Processing
6vvv processes your personal data on the following legal grounds, depending on the nature of the processing activity:
Sharing of Your Information
6vvv does not sell, rent, or trade your personal data. We may share your information only in the following limited circumstances:
- Service Providers: We share data with trusted third-party service providers who assist us in operating the Platform, including payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard), KYC verification providers, fraud detection services, and customer support tools. These providers are contractually bound to process your data only as instructed by 6vvv and to maintain appropriate security standards.
- Regulatory and Legal Disclosure: We may disclose your personal data to regulatory authorities, law enforcement agencies, or courts where required to do so by applicable law, court order, or regulatory direction. 6vvv will endeavour to notify you of such disclosure where legally permissible.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of 6vvv's business assets, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify you of any such transfer and the privacy practices of the acquiring entity prior to the transfer taking effect.
- Fraud and Security: Where we detect or suspect fraudulent activity, we may share relevant data with other gaming operators, fraud prevention databases, or industry bodies to protect the integrity of the Platform and prevent harm to other users.
In all cases where we share your data with third parties, we take reasonable steps to ensure that appropriate data protection safeguards are in place and that your information is handled with the same level of care and security that we apply to our own systems.
Cookies and Tracking Technologies
The 6vvv Platform uses cookies and similar tracking technologies to enhance your experience, maintain session security, and gather usage analytics. The following types of cookies may be set when you use the Platform:
Data Retention
We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the duration of your account registration and for a period thereafter as required by applicable law or legitimate business need. Specifically, financial transaction records are retained for a minimum of five years following the relevant transaction date to comply with anti-money laundering and financial reporting obligations.
Where you request closure of your 6vvv account, we will deactivate your account and cease active processing of your personal data. However, certain data may be retained in archive form for the periods required by law or to defend legal claims. We will securely delete or anonymise all retained data once the applicable retention period has expired.
Data Security
6vvv implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data in transit, encrypted storage for sensitive personal and financial data, role-based access controls limiting staff access to personal data on a need-to-know basis, and regular penetration testing and security audits of our systems.
While we take all reasonable steps to protect your data, no method of electronic transmission or storage is entirely secure. In the event of a data breach that poses a risk to your rights and freedoms, 6vvv will notify affected users and relevant authorities as required by applicable data protection law. If you suspect any unauthorised access to your account, please contact us immediately at [email protected].
Your Data Rights
As a user of the 6vvv Platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected]. We will respond to verified requests within a reasonable timeframe and in accordance with applicable law:
Payments and Financial Data Privacy
When you make a deposit or withdrawal on the 6vvv Platform using bKash, Nagad, Rocket, Upay, Visa, or Mastercard, your payment transaction is processed by the relevant payment provider in accordance with that provider's own terms and privacy policy. 6vvv does not store full card numbers, mobile banking PINs, or other sensitive authentication credentials on our servers. Payment reference data is retained solely for transaction reconciliation, dispute resolution, and financial compliance purposes.
All financial data associated with your account is subject to strict access controls. Only authorised 6vvv staff with a verified business need may access financial transaction records, and all such access is logged and audited. We recommend that you never share your bKash, Nagad, or Rocket account credentials with any third party, including anyone claiming to represent 6vvv support.
Third-Party Links and Services
The 6vvv Platform may integrate with or reference third-party game providers such as Pragmatic Play, Evolution Gaming, Spribe, and others. These providers operate under their own privacy policies and data handling practices, which are independent of 6vvv's Policy. We are not responsible for the privacy practices of any third-party provider whose software runs within the Platform. We encourage you to review the privacy policies of any third-party service providers whose services you use through the Platform.
Children's Privacy
The 6vvv Platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a registered account belongs to a person under 21, we will immediately suspend that account, delete all associated personal data as far as legally permissible, and report the matter to relevant authorities where required. If you believe a minor has registered on the Platform, please notify us immediately at [email protected].
Changes to This Privacy Policy
6vvv reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we offer. When material changes are made, we will notify registered users via email or in-platform notification prior to the changes taking effect, where reasonably practicable. The updated Policy will always be accessible on the Privacy Policy page of the Platform. Your continued use of the Platform following any such change constitutes your acceptance of the updated Policy. This Policy was last updated in January 2026.
Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or to the way 6vvv handles your personal data, please contact our support team. We are committed to addressing all privacy-related enquiries promptly, thoroughly, and in accordance with applicable data protection principles.
Email: [email protected]
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